No more than 4 people.
All helpers must be present at the time the card is issued.
Helpers must include 1 able-bodied adult (an able-bodied person at least 15 years of age) who is capable of helping you, if you have:
- a mobility impairment,
- a visual impairment,
- Cognitive disabilities – including those on the Autism Spectrum **At certain attractions, several guests with this type of disability can be accompanied by just one helper.
For safety reasons, some of our attractions can only accept one disabled guest at a time. See the specific details for each attraction.
If the cardholder is not going on the attraction, the helper(s) must join the standard queue.
Helpers must agree to diligently carry out their role whilst in the Disney Parks. That means:
- Following the boarding instructions given by the Cast Member running the attraction,
- Staying with the disabled guest on the attraction,
- Assisting with transfers, boarding and alighting,
- Assisting with evacuation procedures,
- Passing on any messages and safety instructions, both written and verbal, given by Disneyland Paris,
- Offering reassurance, if necessary,
- Helping the disabled guest choose the most suitable attractions.
Disneyland Paris provides a free Carers park ticket on presentation of an officially recognised document, This also applies for hotel reservations, The following documents are accepted.
- Disability Living Allowance (DLA) or Attendance Allowance award letter (AA) all dated within the last 12 months.
- Personal Independence Payment letter (PIP) dated within the last 12 months.
- A current and valid Blue Badge
- Letter from General Practitioner (GP) or consultant (dated within the last 12 months) confirming the need for a full time carer or certifying that the person has a permanent disability. This does not need to be a letter of diagnosis.
The offer is applicable at the time of reservation if the appropriate documentation is provided.
To take advantage of this offer and for terms and conditions please contact our reservations office.
Take a look at the Disney Parks Accessibility Maps
for further details.