We introduced last year a new tool for Guests to register the date of their visit and allow them to experience the magic of the Disney Parks under the best possible conditions, the satisfaction of all of our guests being at the heart of our priorities.
As we can provide our Guests with a better experience with this new registration tool, we have made the decision to maintain it for the foreseeable future.
Applicable to all Guests, access to the Disney Parks with your Annual Pass will still require a pre-registration for each of your visits.
Each Annual Pass holder will be allowed to register for 3 upcoming dates at any given time, pending availability of the registration calendar (Not including restricted days, depending on the type of Annual Pass). All dates registered as part of a Hotel + Tickets package booking in a Disney Hotel are excluded from this registration limit.
You will be able to register for a new date as soon as the first registered date has expired, or if you decide to cancel one of your other registered dates. These conditions allow us to offer as many available dates as possible in the calendar to a large majority of Annual Pass holders.
Availability of dates is constantly evolving, with new dates frequently being freed up, sometimes up until the day of the visit. Please check our calendar regularly for more availability.
We understand that this new way of using your Annual Pass is different from what you were used to. With that in mind, Passholders who purchased their Annual Pass before 6 July 2021 will have the option to cancel their Annual Pass membership and, depending on your chosen payment method, to either discontinue your automatic monthly payments or be refunded on a pro rata basis for the remaining days of your annual pass membership on the 9th August 2021 included (Annual Pass valid until 8 August 2021 included), based on a 12-month membership.
For all refund requests, please fill in and validate the dedicated form at: https://www.disneylandparis.com/en-gb/forms/annual-pass-refund.
Cancellation requests will be accepted through August 8th, 2021 included.
Membership cancellation will be effective on the 9th August 2021. Refunds may take between 30-90 days given the circumstances.