Help Centre

How can we help you?

Frequently Asked Questions

How do I delete my Disney Account?
To delete your Disney Account, sign in to your Disney Account, go to the “Account settings” section of your profile on the website or in the app.

Deleting your account will remove all your personal and transactional information stored across Disney platforms. Please note that deleting your Disney Account will not delete the personal or transactional information that has been shared with Disney for the purposes of booking, purchase or communication. It can take up to 14 days to delete your account, during which you will not be able to create a new account with the same e-mail address.

More Help