Product Recall

Disneyland Paris

Merchandise Offered

Apparel & Accessories, Toys & Plush, Pins & Vinylmation, Imaging & Media, Gift & Housewares, Food & Spirits, Disney Light Ears, Costumes, Art & Collectibles

Please find below the list of the ongoing Voluntary Product Recalls.

Disneyland Paris

Merchandise Offered

Apparel & Accessories, Toys & Plush, Pins & Vinylmation, Imaging & Media, Gift & Housewares, Food & Spirits, Disney Light Ears, Costumes, Art & Collectibles

P16 CHAPO REINE DE COEUR – 203092116002

Routine safety inspections indicate that the floating ribbon on the product does not meet applicable flammability standards which could pose a risk of burn injury.This finding is limited to Batch number: FAC-040625-18035 et FAC-040625-18052.

Guests should stop using hats from the P16 CHAPO REINE DE COEUR, batch FAC-040625-18035 and FAC-040625-18052 and return products to Disneyland Paris for a refund.

The product may be returned to a Disneyland Paris boutique (in the theme parks, Disney hotels or Disney Village) or by post (Disneyland Paris – Guest Communication, Boîte Postale 100, 77777 Marne la Vallée Cedex 4, France). Postal charges will be refunded. To date, 28 may 2019, Disneyland Paris has not received any reports of incidents or complaints related to this product.

This product recall is limited to the P16 CHAPO REINE DE COEUR, batch numbers FAC-040625-18035 et FAC-040625-18052, sold between March 26^th, 2018 and April 17^th, 2019.

Further information is available on 0033 1 6474 6166 (Monday – Friday, 9 a.m. to 5 p.m. except on French public holidays) or by e-mail at dlp.guestcomm.fr@disneylandparis.com.

We regret any inconvenience this may cause.