Temporary Closure of Disneyland Paris
Based on updated direction from French authorities, Disneyland Paris is temporarily closed until the end of March, including Disney Village and Disney Hotels.
If you hold a reservation at a Disney Hotel for arrivals while our Parks are closed, you have until April 15^th 2020 to modify or cancel your reservation without fees. These conditions also apply if your arrival is between April 1st and June 1st 2020 (for transport, transport carriers’ policies will apply). For more details on our commercial policy.
We encourage you to fill in the electronic form in the following link to help process your request*: https://contact.disneylandparis.com/en/ as well as checking regularly disneylandparis.com for more updates.
* If you wish to speak to us in person, please call the telephone number indicated on your confirmation email. Call volumes are extremely high at the moment due to the unprecedented circumstances so please bear with us if it takes some time to help with your booking.

Last updated (24/03/2020; 4:40 PM)

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