I have a future holiday at Disneyland Paris with an arrival up to 12 February 2021. What does that mean for my holiday?
We are unable to welcome you to Disneyland Paris during this period and therefore need to cancel your holiday for this date. We will be very happy to welcome you at a later date.
You can easily postpone your trip and decide to make a new booking. We will transfer your balance to the new booking, and we will refund the difference if the price is lower, or you will need to pay the difference if the price is higher. Otherwise, we will refund your booking in full.
As of 1 December you will be able to rebook your summer break at the current available rate for arrivals as of 1 April 2021
100€ Gift Card if you rebook
If you had a booking during the Christmas holidays* and you book a new package by 12 February 2021 for an arrival up until 30 September 2021, we will be happy to offer €100 spending money to be used at Disneyland Paris during your stay*.
* This offer is reserved to Guests having a package initially booked for an arrival between 19 December 2020 and 3 January 2021, which had to be cancelled because of Disneyland Paris closure during that time, and can be combined with our Winter and Spring Savings, where applicable. The Gift Card can be redeemed in a boutique or restaurant anywhere in the Disney Parks, any of the boutiques, bars or restaurants operated by Disneyland Paris in Disney Village and the boutiques, bars, restaurants or concierge service in the Disney Hotels. The Gift Card is valid for 30 days from the day you acquire it from the Hotel. The Gift Card cannot be exchanged for cash, and cannot be credited. If your Gift Card is lost, stolen or damaged, it will not be replaced or refunded. The Gift Card cannot be sold.
If you choose to make a new booking, we invite you to contact our reservation team by calling the telephone number indicated on your confirmation email.
If you bought a holiday through a travel provider (Travel Agency, Coach Operator, Online Travel Agency), please contact your operator directly.