Visitors with Reduced Mobility
Disneyland Paris offers a variety of services to help Guests with reduced mobility enjoy every magical moment of their stay.
Special Rate Tickets for Guests with a disability
Everyone who visits Disneyland Paris should be able to enjoy their magical adventure in a way that suits them. That's why we offer special rates for 1-Day Dated Tickets for Guests with a disability.
10% off 1-Day Dated Tickets for any visit from the day after purchase until 31 January 2021
Everyone who visits Disneyland Paris should be able to enjoy their magical adventure in a way that suits them. That's why we offer special rates for 1-Day Dated Tickets for Guests with a disability.
10% off 1-Day Dated Tickets for any visit from the day after purchase until 31 January 2021
Are you eligible for a Special Rate Ticket?
In order to benefit from a Special Rate Ticket, you must be in possession of one of the following documents:
- For residents in France: disability card, priority card, card for persons with difficulties standing up for long periods of time, disability card for war veterans, EU disability parking card
- For residents of other countries: disability card, EU disability parking card, or an original medical certificate in French or English stating the disability, signed and stamped by a medical professional less than 3 months ago.
- For residents in France: disability card, priority card, card for persons with difficulties standing up for long periods of time, disability card for war veterans, EU disability parking card
- For residents of other countries: disability card, EU disability parking card, or an original medical certificate in French or English stating the disability, signed and stamped by a medical professional less than 3 months ago.
How to buy a Special Rate Ticket
Ticket sales are currently suspended at the entrances of the Disney Parks. Please call our holiday experts on 01 605 83 83 (National call rates apply) to purchase your Special Rate Ticket and choose your specific visit date.
You will receive a confirmation e-mail containing a digital document which you will need to exchange at the Visitor Relations office (located to the right of each Park entrance) to enter the Parks on the day. Please be ready to present one of the documents listed above as proof of disability.
You will receive a confirmation e-mail containing a digital document which you will need to exchange at the Visitor Relations office (located to the right of each Park entrance) to enter the Parks on the day. Please be ready to present one of the documents listed above as proof of disability.
Good to know
1-Day Dated Tickets can be cancelled and refunded up to 3 days before your chosen date. To cancel your ticket, you must send your names, 8-digit booking reference, visit date, a photo of your tickets (with the barcode clearly visible) or your PDF ticket, to the following address: refund.ticket@disneylandparis.com. We will refund your tickets as soon as possible, via the same payment method used at the moment of booking. If you would like to change your visit date, you must cancel your existing tickets and purchase new tickets for a different visit date (subject to availability when booking). It is not possible to change your visit date by e-mail.
• In order to maintain physical distancing in line with recommendations from the French government and health authorities, attendance at Disneyland Paris is currently limited each day. Special Rate Tickets are dated so you won't need to register your Ticket to enter the Parks for the date selected, according to the validity of your Ticket.
• Pssst! Anyone accompanying a Guest with a disability is entitled to free entry to the Disney Parks by simply arriving on the day (one accompanying person permitted per Guest with a disability).
• To promote the health and safety of Guests and Cast Members, Guests aged 11 and above, all Cast Members and all third-party operators will be required to wear an appropriate face covering at all times except when eating.
• Pssst! Anyone accompanying a Guest with a disability is entitled to free entry to the Disney Parks by simply arriving on the day (one accompanying person permitted per Guest with a disability).
• To promote the health and safety of Guests and Cast Members, Guests aged 11 and above, all Cast Members and all third-party operators will be required to wear an appropriate face covering at all times except when eating.
A magical experience for all
At Disneyland Paris, we strive to make the Disneyland Paris experience truly magical for all, and we pay particular attention to welcoming Guests with a disability.
Visitors with Hearing Impairment
Disneyland Paris offers a variety of services to help Guests with a hearing impairment enjoy every magical moment of their stay.
Visitors with Visual Impairment
Disneyland Paris offers a variety of services to help visually impaired Guests enjoy every magical moment of their stay.