Our Price Match Promise

Get the best price when you book directly with us!

Book your Disney Hotel + Tickets package or Disney Park tickets directly with us and we promise you’ll get the lowest price around. If you find a better deal within 24 hours, we’ll refund the difference (subject to conditions). It’s that simple!

Found a lower price? Claim your refund!

Take a screenshot of the lower-priced offer within 24 hours of booking.

Complete our online refund request form within 72 hours of booking.

If your claim meets the criteria, we’ll refund the difference via the payment method used*.

*If you have purchased a Disney Hotel + Tickets package and are paying in instalments, we will deduct the amount from the remaining balance.

Conditions

    Which Disney Hotel + Tickets packages are covered by the Price Match Promise?

    Which Disney Park tickets are covered by the Price Match Promise?

    When and where can I find a lower price that's eligible for the Price Match Promise?

    How do I claim my refund?

    How will I be refunded?

Last updated: 19 March 2025