Services in Disney Parks
Upon arrival at Disney Parks, to board our attractions, proceed to Donald Desk, City Hall or Studio Services with your companion(s)—one of whom should be an able-bodied person at least 15 years of age.
A reception Cast Member (Disneyland Paris employee) will give you information about accessibility to attractions and, if necessary, an Access Card.
To receive a Priority Card, you must present your disability card or a medical certificate (For futher details, please take a look at the
Disney Parks Accessibility Maps).
In some attractions, you will experience exactly the same sensations as other visitors. In others, you will need your companion to describe the surroundings.
Please see the section "Important Recommendations and Restrictions", accompanying the description of every attraction.
A paper guide written in large letters (in French and English) is available at City Hall and Studio Services.
If you are staying with your assistance or guide-dog, please go to the
Assistance Animals section.
Take a look at the
Disney Parks Accessibility Maps for further details.
