Help Centre

How can we help you?

Frequently Asked Questions


Q.
What do you do with the personal information I provide for my Disney Account?
A.
We use your information to complete transactions you’ve requested and for other purposes in accordance with our privacy policy, available to view at https://privacy.thewaltdisneycompany.com/en/.

You have a number of rights including the right to request access to, change, or remove your personal information – please email contact@disney.com.
- Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk
- You have the right to issue a complaint with the UK Information Commissioner’s Office: https://ico.org.uk/for-the-public.
- For more information about Disney’s data collection and use practices please read Disney’s Privacy Policy available at www.disneyprivacycenter.com or available on request at the Hotel Desk.



More Help