Help Centre

How can we help you?

Booking your Disney Holiday

With so many magical options, booking your Disneyland® Paris vacation can seem daunting. But don't worry. This section has everything you need to help you book online or by telephone, check hotel availability and make changes to an existing booking.

Frequently Asked Questions

Can I add extras after booking a Disneyland Paris package?

Yes. You can book special suites, rooms for disabled Gues...

Am I eligible to pay with a deposit?

If you book your hotel more than 30 days prior to yo...

Can I benefit from offers available for other countries?

Yes, you can benefit from offers adapted for oth...

Can I book meals as part of my holiday package?

Yes. You can simplify your budget planning and paymen...

Can I book the same packages online as I can by telephone?

Unfortunately not. Our convenient and secure onli...

Can I buy entrance tickets to the Disney Parks without booking them in advance?

Yes. You can purchase tickets at the ticket windo...

Can I exit a Disney® Park and return later that day?

Yes. Come and go as you please. You can go back to yo...

Can we reserve our table in advance?

Yes. You can have a table waiting for you by making...

How can I book Disney Park tickets or a holiday package online?

Booking your Disney adventure is easy. You can buy your ...

How can I book a Disney holiday package?

How can I check hotel room availability before finalising reservations?

You can view hotel room availability in real time throu...

How can I find out about the cost of a Disney holiday package?

You have several options when it comes to finding out t...

How can I pay the balance of my booking ?

To pay your balance, please visit www.disneylandparis.c...

How can I pay when booking at Disneyland Paris?

Payments on our website must be made by credit ...

How can I plan a group visit?

Disneyland® Paris is the perfect destination for groups ...

How does Brexit affect my holiday?

We would like to reassure you that your holiday booking w...

How does the deposit work ?

If you are eligible to pay with a deposit, you will have ...

How many days should I plan for visiting the two Disney Parks?

Ideally, we'd recommend three full days. Two days for ...

Is it possible to book a hotel room for the night without purchasing a park entrance ticket?

Yes it is possible to book a room in one of our Disn...

Is it possible to change a reservation that has been booked online?

Yes. You can quickly and easily change reservations ma...

Is my payment secure when booking online?

Yes. Payments made online at

Once I have booked and ordered my tickets online, how do I get them?

Your tickets will be sent to the address given at the ti...

What holiday packages are available?

We have a holiday package to match all your needs. You c...

What is Masterpass ?

Masterpass by Mastercard is a digital wallet service th...

What is the price of and how can I buy Disneyland® Paris Park tickets ?

Find your ideal ...

What should I do if I am travelling to or returning from the EU after 29th March 2019 or any period of extension which may be agreed with the European Union?

If you are travelling after 29th March 2019 or any period...

Where can I find information on ticket prices ?

Find your ideal ...

Where can we stay at Disneyland Paris?

Disneyland Paris offers a wide range of accommodation f...

View More Related Questions

More Help

More Help