How Does It Work?
If you book your Direct Eurostar Train with us on Disneyland Paris websites or through our call-centre
A Disney Cast Member will pass through the train to confirm your advance hotel check-in and explain the luggage arrangements.
In order to maintain physical distancing in line with recommendations from the French government and health authorities, our Disney Cast Members will temporarily welcome you at the Disney Express counter located on the top floor of the Marne-La-Vallée/Chessy station.
If you book an Indirect Train or Direct Eurostar Train via your preferred travel agents
When you arrive at Disneyland Paris Marne-la-Vallée/Chessy station, go straight to the Disney Express counter on the first floor to drop off your luggage and receive your advance hotel check-in documents (including your Park tickets).
On The Day of Your Departure
When you check-out, simply drop-off your luggage at your hotel's Concierge Desk before 11:00 AM and it will be transferred directly to the station, leaving you free to enjoy the Parks for one last time before you go. You will need to pick your luggage up from the Disney Express counter in the station at least 40 minutes prior to your train's departure.
Book now our Disney Express service on our website or through our call centre: 08448 008 898 (Calls cost 7p per minute plus your phone company's access charge).
Disney Express is available at all Disney Hotels and Partner Hotels (except Disney’s Davy Crockett Ranch and Les Villages Nature Paris).
The Disney Express counter is open from 08:00am to 09:30pm, 7 days a week and is located at the top floor of Marne-la-Vallée station.
Note: For safety reasons, some items such as jewelry, laptops, cameras, strollers, golf clubs, etc ... cannot be accepted in deposit at the counter of the Disney Express service.