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Frequently Asked Questions


Q.
What should I do if I am travelling to or returning from the EU after 29th March 2019 or any period of extension which may be agreed with the European Union?
A.
If you are travelling after 29th March 2019 or any period of extension which may be agreed with the European Union, we recommend that you check regularly the advice issued by the UK Government at www.gov.uk/travelaware.

If you have not booked transport with us, we advise that you take out our Optimum Multi-Risk Insurance to protect your payment if you are unable to travel because of travel disruption linked to Brexit.

If you booked transport with us, please note we will offer alternative solutions to the extent possible, and you will always have the right to a refund if you are unable to travel.



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