Help Centre

How can we help you?

Frequently Asked Questions


Q.
Will I get a refund if Brexit affects my holiday?
A.
If, as a result of Brexit, we are unable to provide you with your holiday or you cannot travel to your destination, then we will work to offer a suitable alternative or we will cancel your holiday booking and give you a refund in line with our booking conditions. However the law does not entitle you or anyone else in your booking party to seek any further compensation from us, although you should check to see if your travel insurance policy enables you to make a claim.

If we or our suppliers are still able to provide your holiday, even if you experience delays or other disruption, it will go ahead as planned and you will not be entitled to cancel or claim a refund or other compensation.

Please see our Booking Terms and Conditions for full details



More Help