Make the most of the services offered to every visitor...

Lots of equipment and services available at Disneyland® Resort Paris. Choose the one you're interested in to find out more about it!

Children

Pushchairs and wheelchairs
This equipment can be hired from "Strollers and Wheelchairs Rental" at the gates of the Disneyland® Park, after Main Street Station and near Studio Services in the Walt Disney Studios Park (paying service, upon availabiity).
The Cast Members (Disney Employees) are not allowed to escort visitors in wheelchairs.

Baby Care Center, sponsored by Nestlé.
In the Disneyland Park, on Main Street U.S.A. near the Plaza Gardens Restaurant and in the Walt Disney Studios Park, behind Studio Services.
These areas are for you to prepare bottles or meals and change nappies. Nappies and babyfood are on sale here.

Lost Children
This meeting point for lost children is located between the Plaza Gardens Restaurant and the First Aid Post in the Disneyland Park, and next to Studio Services at the entrance of the Walt Disney Studios Park.

Baby Switch
For parents who wish to ride attractions that are inaccessible to their young children, this service makes it possible to take turns without having to wait in line a second time.


Shopping

Shop clever! Shopping service
We advise you to do your shopping early in the day and make use of the shopping service (free of charge) offered by the Disney Theme Parks boutiques:
Purchases can be picked up from 6pm at Disney® Village as you leave the Parks, or directly at the boutique in your Disney Hotel as from 8pm.

Express photo developing
Kodak has an instant digital processing service.
In the Disneyland Park at Town Square Photography (Main Street, U.S.A.).
In the Walt Disney Studios Park at Studio Photo (Front Lot).

Photo Point, sponsored by Kodak
These points show you where you can't fail to take superb pictures.


Information

Cast Members "I" (Disney employee)
The Cast Members (Disney employees) wearing an "l" on their costumes will be pleased to answer all your questions.

Visitor Relations Desk
Located at the entrance to Disneyland® Park, this is where you can get an answer to all kinds of practical questions about Disneyland® Resort Paris.

City Hall
Located on Town Square, at the entrance to the Disneyland® Park, City Hall is the Park information point. Here you are informed of times of shows and given guide maps. This is a meeting place where you can arrange to join your family and friends or leave them messages.

Studio Services
Located just inside the Walt Disney Studios Park provides guide maps, park information and entertainment schedules. This is a meeting place where you can arrange to join your family and friends or leave them messages.

Other Services

Animal Care Center, (additional charge)
For health and safety reasons, animals are not allowed to enter the Parks, with the exception of guide-dogs.
Cats and dogs will be welcome in the kennel near the Visitors Carpark. Your animal must be tattooed and have an up-to-date rabies vaccination certificate (more than a month and less than one-year old) translated in French and issued by an official vet.
We are not authorised to take your animal for walks. Food is included. (General Conditions)

Picnic site
As food and drink are not allowed inside the Parks, a picnic area has been made available, located between the Visitors Carpark and the Parks entrance.

Letter boxes
There are several letterboxes in the Parks. Post is taken to the Post Office every day by the Cast Members (Disney Employees). Stamps are on sale in the Disneyland® Resort Paris shops.

Currency exchange
In the Disney Hotels & in the Disneyland® Resort Paris Selected Hotels, 24 hours a day, 7 days a week. Disneyland® Park: at the entrance and inside at City Hall; Walt Disney Studios® Park: at Studio Services.
At the Post Office in Marne-la- Vallée / Chessy station..

Credit & Debit Card Purchases
Disneyland® Resort Paris is now chip and PIN. If you have a chip and PIN card, make sure you know your PIN number before your stay.

Automatic Cash Dispensers (ATM)
Disneyland® Park: in the arcades parallel to Main Street, U.S.A., Discoveryland and Adventureland; Walt Disney Studios® Park: next to Studio Services and at the Backlot Express Restaurant.
At the Post Office in Marne-la-Vallée/Chessy station.
At the Gaumont Cineplex in Disney® Village.

Left Luggage (additional charge)
Left Luggage offices are available in both Parks: outside the Disneyland® Park, by the "Guest Relations Window" and next to Studio Services at the entrance to the Walt Disney Studios Park.
We cannot be held responsible in the case of theft or loss.
The automatic left luggage lockers under Main Street Station are closed temporarily.

Lost and Found
Here you can find things you've lost and hand in things you've found.
Located at City Hall in the Disneyland Park and at Studio Services in the Walt Disney Studios Park.

First Aid
The First Aid Post are:
in Main Street, U.S.A., near Central Plaza in the Disneyland Park and
behind Studio Services in the Walt Disney Studios Park.
In emergencies, please don't hesitate to contact any Cast Member (Disney employee).

Telephones
There are many telephones taking coins and cards inside the Parks. France Telecom cards are on sale in all the Disneyland® Resort Paris shops.

Toilets
The locations of the toilets are shown on the guide you will be given when you enter the Parks. They are all suitable for visitors with reduced mobility, and most are equipped with baby changing tables.