You are currently viewing the English (US) version of the site. Change Language

Product Recall

Disneyland Paris

Merchandise Offered

Apparel & Accessories; Toys & Plush; Pins & Vinylmation; Imaging & Media; Gift & Housewares; Food & Spirits; Disney Light Ears; Costumes; Art & Collectibles

Please find below the list of the ongoing Voluntary Product Recalls.

ARIEL COSTUME – 361922 / 207023118016-207023118017-207023118018-207023118019-207023118020

Routine safety inspections indicate that the rate of spread of flame on the green mesh does not meet applicable flammability standards according to the Toy Safety Directive, which could pose a risk of burn injury. This finding is limited to Batch number: FAC-011100-17237, FAC-011100-17261, FAC-011100-17314 et FAC-011100-18012.

Guests should stop using the Ariel costume, batch FAC-011100-17237, FAC-011100-17261, FAC-011100-17314 et FAC-011100-18012 and return products to Disneyland Paris for a refund.

The product may be returned to a Disneyland Paris boutique (in the theme parks, Disney hotels or Disney Village) or by post (Disneyland Paris – Guest Communication, Boîte Postale 100, 77777Marne la Vallée Cedex 4, France). Postal charges will be refunded.

To date, 3 September 2018, Disneyland Paris has not received any reports of incidents or complaints related to this product.

This product recall is limited to the Ariel costume, batch numbers FAC-011100-17237, FAC-011100-17261, FAC-011100-17314 et FAC-011100-18012, sold between November 4th, 2017 and July 24th, 2018.

Further information is available on 0033 1 6474 6166 (Monday – Friday, 9 a.m. to 5 p.m. except on French public holidays) or by e-mail at We regret any inconvenience this may cause.

Beginning of tooltip content End of tooltip content
  • Any questions about all available products or offers? Please call our advisers at +33 1 60 30 60 53
  • International call rates apply. Cost may vary according to network
Footer Links
© Disney/Pixar © & TM Lucasfilm Ltd. © MARVEL. All Rights Reserved