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Services for Babies Children and Families – Frequently Asked Questions

What do I do if my child gets lost in a Disney Park?
Please tell your nearest Cast Member (Disney employee) straight away. They will alert security and help you find your child as quickly as possible.
There are two meeting points for lost children:
  • In Disneyland® Park - between the Plaza Gardens Restaurant and the First Aid Post 

  • In Walt Disney Studios® Park - at the entrance, next to Studio Services

  • Any questions about all available products or offers? Please call our advisers at +33 1 60 30 60 53
  • International call rates apply. Cost may vary according to network
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